can't load game

Alexander_Holten

ever since updating to the latest Microsoft update I am unable to play, it starts loading then flashes black screen and game, I have updated all my drivers, I play on Microsoft edge, yet I can play all other facebook games with no problem, my id is ID: 1062069961, please help I am suffering withdrawals, P.S I can not play on other web pages such as firefox or chrome as my details are saved in edge and other peoples details are saved on the others.

Lady_Choo

Hi Alexander, thank you for posting. 

I will pass this feedback on but I can tell you now that they will suggest you try your game in a different browser. You just need to log out of the other browser then you can log in again with your details. I know its a little more trouble but worth it to see if it works. 

Is it windows 10 you are playing on?

Alexander_Holten

Hi Alexander, thank you for posting. 

I will pass this feedback on but I can tell you now that they will suggest you try your game in a different browser. You just need to log out of the other browser then you can log in again with your details. I know its a little more trouble but worth it to see if it works. 

Is it windows 10 you are playing on?

yes I am playing on windows 10