Candy Crush Soda Saga

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Still having problems loading game

I press my game number 1039, press play then I get a pink screen showing eat the honey and save the bears but there is nothing but the pink screen. As I have said before if I log out of my account I can get in to play the game no problem albeit at level one. Seems to be a problem with accounts. Can someone please tell me what is going on.

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Xarly

Hi Julie,

Can you please send us a screenshot with the situation? This way we can inform the team better of what's going on and work together on fixing it.

Cheers,

Xarly

Lady_Choo

Hi Julie, I see you have tried the troubleshooting. I will pass it over to the team again to see if they can advise anything else to try. Thank you for your patience

Accepted answers

All comments

Lady_Choo

Hi Julie, I see you have tried the troubleshooting. I will pass it over to the team again to see if they can advise anything else to try. Thank you for your patience

Xarly

Hi Julie,

Can you please send us a screenshot with the situation? This way we can inform the team better of what's going on and work together on fixing it.

Cheers,

Xarly

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