Back to level 1

Clair_Galloway

When I opened today Candy Crush Soda Saga on Facebook I was sent back to level 1. I was on level 835 I think.

Lady_Choo

Hi Clair, were you connected to Facebook or the Kingdom previously? If so you would need to reconnect. You can find help on that here on this link Lost levels. If you hadn't, follow the instructions on it and contact the team from the contact link at the bottom of the page