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dropped level

_mdwalter_mdwalter Posts: 12 Newbie
in Support

got dropped back about 20 levels...why does this keep happening...how do I get back...tired of this...maybe time to find a new game!!!!

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Answers

  • JustPlayingJustPlaying Posts: 4,770

    Hi mdwalter,

    Please see this blog here for the steps to follow if you have lost your progress. The Blog includes lots of steps on how to fix this problem yourself :-)If you are not able to restore your own levels, please see the contact form at the end of the Blog, be sure to select "Lost Progress" as the reason of contact. Many thanks


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  • Hey! Would you like to give us your opinion?

  • Lady_ChooLady_Choo Posts: 13,965 Farm Moderator
    edited June 2018

    Hi mdwalter, just to add to what JustPlaying said, can you scroll back up to the levels you should be on? 

    If so, can you see this link here

    https://care.king.com/en/candy-crush-soda-saga/superstar-information-post-game-opens-to-the-wrong-level



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