Why do my gold bars keep disappearing and these were PURCHASED! Sorry, but it’s not the first time

Question

In a few occasions, I wake up to less gold bars.  It’s been happening a few times now.  This morning again 10 bars are gone.  When I finished yesterday I had 43 left.  This morning I have 33. Why?

Creative_Elsa · Answer

Hi @scott920, welcome to our community. 
I would like to take a moment to offer you a message for all newbies to
learn more about our community which you can find here. 
We always run contests so be sure to enter them for a chance to win gold bars.

PummyRaj · Answer

Hello @scott920, Hearty Welcome to the Candy Soda section of our friendly King Community :)

I am very sorry to hear about the issue and you are loosing your Gold Bars in the game!!

Can you please provide your game user ID number with the help of this link  https://community.king.com/en/candy-crush-soda-saga/discussion/247075/what-is-my-user-id-and-where-can-i-find-it/p1?new=1

If you are logged into the game through Facebook ONLY, please let me know and I will give you a different way to find your ID.

** If you tap on "Type your Comment" box located below, you will be able to write back.

Looking forward to talk to you soon.  Have a nice day/evening!

scott920 · Answer

My gold bars disappear after i hit 8 or more.  So about 10 times now.