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What happened to my Bonus and my Balloons again?

Billy_MoonBilly_Moon Posts: 3
in Support

My balloons went away again..Its been over two weeks since i have seen them. And i'm not seeming to get any boosters..Thank you.

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Answers

  • Lady_ChooLady_Choo Posts: 13,965 Farm Moderator

    Hi Billy, I will find out whats happening :)



    Keep social distancing 🥕 Stay Local no trips to Barnard castle! 🥕 Protect your loved ones 🍓 Hands face space 🍓 
    🐥Life's not about counting chickens. Unless they all escape their coop of course! 🐤
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    Farm heroes addict collecting cropsies since 2013. 

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  • Hey! Would you like to give us your opinion?

  • XarlyXarly Posts: 2,499 Community Manager

    Hi Billy,

    Can you send us a screenshot of what's happening? Also, please make sure your avatar is at your current level (you can see that by checking if the levels before have stars or not). If a level doesn't have stars, you need to pass it again. This is usually the main reason why some players are not getting their rewards, so we need to first check if that's your case as well.

    Looking forward to your reply!

    Cheers,

    Xarly




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