Game problems

LESA040692

Hello,

Already for two weeks i get to loose my passed levels as well as my life sented by friends. Also i am losing the bonus time when i get one. 

Lastly, I have purchased some things that i have never gotten after I have paid them.

Elsa

Hi there, are you saying that you have lost your progress in the game?  If so, please read the steps posted here:  https://care.king.com/en/blog/article/have-you-lost-your-levels-a-guide-on-how-to-keep 

What bonus are you referring to?  Can you please give me more information on this?

As payment issues involve sensitive data and require personalized support we do not support these queries in the community. You can find the steps to take here: https://care.king.com/en/blog/article/did-something-go-wrong-with-your-purchase-1

LESA040692

Hi,

I ment when I get 30 min extra from Gumball Goodies, I actually do not get them. 

Happening already two times.