Keeps opening on wrong level!

Rash

Every time I open candy crush soda, it opens on the wrong level (1215) and I am now on level 1413, and I constantly have to scroll through to that level every time and I’m about to quit playing the game if it does not get resolved. I have rebooted my device I have deleted and reinstalled I have logged in and out of Facebook and nothing fixes the problem. I’m extremely frustrated. It is happening on both iPad and iPhone.

Xarly

Hey Rash,

This happens because your avatar is stuck, but don't worry, we are here to help you unstuck it! The issue comes because you are getting no stars on level 1215. If you beat that level again your avatar will be unstuck and should go to level 1413. If after beating you get stuck in another level and you're not going up to 1413 then again, you need to repeat the process of beating that level.

It's an issue that the team is aware of but while they fix it this is a solution that works well.

Cheers!

Xarly