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Level 2419 - STILL not fixed. Workaround not able when you are already back to first block

Abeytell

If this does not get fixed, I will he deleting all king games. Have spent too much money for the answer to be to try workaround...

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Lady_Choo

Thank you for letting me know, I will pass it over to Xarly

Abeytell

Sometime in the past week

Abeytell

I am on version 1.120. I have had this problem since being on this level

Lady_Choo

How long have you been on that level Abeytell? Since July 9th? (Just checking in case you have been there a while )

Abeytell

I am on version 1.120. I have had this problem since being on this level

Lady_Choo

Hi Abeytell, Xarly has asked me to pop in and update players as regards this level.

They thought it was fixed as they had issued a fix in the July 9th update. Clearly it didn't take for everyone, so they are looking into it again. This is where you come in. I need you to answer some really easy questions so we can pass the info over to the studio

Was it from a particular date that this started to happen again (since the live tweak should’ve fixed the problem)?

Or has it been happening from time to time since the tweak went live on July 9th?

What version of the game are you running? The studio would like to know if you are running 1.116, 1.117, 1.118 or 1.120.

Thank you for your patience and co-operation, hopefully now they are aware, this will get fixed sooner!

Xarly

You're right. This was fixed though for the previous update, but it seems like it did not work out. We just told the studio that cases like yours are still happening and they'll revisit the bug.

Thanks a lot for the report and the patience Abeytell.

Cheers,

Xarly

Abeytell

It's an easy fix, just don't let it go back to first screen/block.

Xarly

Hi Abeytell,

I'm sorry and I understand your frustration with this. Let me push this to the studio to make sure we work together on this.

Thanks for the heads-up and again, apologies from our side.

Cheers,

Xarly