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Soda crush saga will not load. Stuck in loading. Used to work fine on my amazon kindle fire, but since last update, it will not load.
Hi Kim, as much as you don't want to do a factory reset sometimes that is the only way to bring back the game. Can you please it on a computer/browser?
Yes I did all of the above avenues to bring it back, multiple times. The only thing I haven't done is a factory reset. I don't want to lose all of my data, pictures, and games restarting to the beginning.
Hi Kim, have you tried the troubleshooting that I mentioned in the second link above?
I just want to add that soda was working fine on my kindle fire and I am at level 1900 something. Then, out of the blue, it would not load on my kindle fire. I took all of the steps kindle suggested and then entered a support ticket with Amazon. I spent over one hour on the phone only to have them tell me my kindle fire was current and updated, the game was current and updated - and to refer me to King for an answer. I have yet to receive a response to an email sent to King three weeks ago. Now, if you have any idea how to get soda working again on my kindle fire, I would be forever grateful. it works fine on my desktops and all other king games work seamlessly. Please advise.
Hi Mothergoose, I am searching to try to find you an answer. It might be the version that you have so read more about that here: https://care.king.com/en/candy-crush-soda-saga/candy-crush-soda-not-updating-on-kindle-fire-and-cant-connect-to-facebook
Here is more information and even though it talks about Candy Crush Saga it should apply for Soda too: https://care.king.com/en/candy-crush-saga/candy-crush-saga-trouble-connecting-to-facebook-on-kindle-fire
Also in the correct answer box it mentions something about the game being blocked with Facebook. To do this go into your Facebook settings and click on "Apps and Websites". Check to make sure that CC Soda Saga is active for all the games that you play. If it isn't then edit to make it active again.
If none of the above works, then I suggest a factory reset but be aware that you will lose all accumulated boosters and lives. Please let me know which tip worked for you so that I will have it available for the next player with this same issue.
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I am wondering why my game has reset twice in the last 2 weeks. I do play every morning. I was in the 300 plus days and it reset saying I hadn’t played the day before ( game did an update) and then I was on day 8 and it told me I hadn’t played the day before.
Not seeing 4-in-a-row in your game right now? Don’t worry, it's not a bug! 🛠️ The event has been paused for now to make space for new events and tasty surprises we’re testing out. 🍬✨ As always, events can come and go, and sometimes we like to shake things up to keep Soda feeling sweet and exciting! The Soda studio is…
there is a player in my podium contest with a really lewd lewd name. How do I report this to have it changed or removed?
Good morning, When i logged on today the screen was an ice/blue new "islands" game instead of being stuck on the first one (attached pic) Now it's not there anymore. Can you help? Thank you, Jilly •Playing on mobile •Android, through King, NOT FB •Game is updated •cleared cache & restarted
I have a new PC and installed the candy crush soda saga app on the new PC but it fails whenever I try to login to facebook from the game. I have verified my login credentials are correct but all it does is tell me the password is incorrect. Logging in with my King account does not restore my progress.
🚨 Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! 👈 🛠 How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and…
Hello, Soda fans! Starting out in Candy Crush Soda Saga (or just Soda, as we call it here!) can feel a bit overwhelming, so many candies, so many challenges! 🤯 You might discover 🍬 boosters and use them freely, only to later realize they don’t magically replenish. 😅 And then there are 🧁 blockers, standing in the way of…