Keep getting a screen message stating "Error downloading, please refresh page" for the last 24 hours

DeeDee_K_Web

will not load, error message comes up and says refresh, have refreshed and still nothing.

_Elsa_

Hi DeeDee, please try the steps from this link and let me know if it works for you:  https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out

_Elsa_

Hi DeeDee, I think we found a glitch!  Today I found a bunch of messages posted here saying the same thing.  I am going to notify a King Admin about this.

Rachel_L_Hensley

Hi DeeDee, please try the steps from this link and let me know if it works for you:  https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out

Does not help. Game is broken. Fails to load over all browsers.

Sandra_Krebs

Hi DeeDee, please try the steps from this link and let me know if it works for you:  https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out

agree does not help.......

Lisa_Walker_Owen

Hi DeeDee, please try the steps from this link and let me know if it works for you:  https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out

Same here. It's been down for 2 days.

Jenny_Fer_Gill

Broken here too, 2 days at least

_Elsa_

Hi Jenny For Gill, it was reported to the studio a little while ago and I was just updated that it's been fixed.  Please clear your history and try it again.