i am trying to use my visa gift card on candy crush saga and it wont take why...its cash money...

stormy_2_2

I have received a visa gift card...I am trying to use that card to purchase bars on your game which is candy crush saga...You keep refusing to accept it and I would like to know why...it is cash money basically...I would appreciate it if you could either accept said card or let me know why i cant use it so i wont spend my money on getting gift cards...thank you..

Elsa

Hi stormy, I'm not sure why it won't accept it.  As payment issues involve sensitive data and require personalized support we do not support these queries in the community. You can find the steps to take here: https://care.king.com/en/blog/article/did-something-go-wrong-with-your-purchase-1