Just after I bought a special deal I tried to connect to Facebook, and since then it won’t let me

Princessgalactic

It keeps showing it want to connect, but goes into a loop

Elsa

Hi Princessgalactic, are you still seeing this?  Could you possibly do a print screen and upload it here so that I can get a better idea of what's going on?  If you need help doing a print screen you can follow the directions here:  https://www.take-a-screenshot.org/