Level 1951 soda - I am not getting credit for popping bottles. They only credit sporadically.

Ginolmt

Please let me know what is being done to correct this bug, if anything.  Thanks

Xarly

Hi Ginolmt,

That's indeed a known issue that the team is working on. I've sent 30 gold bars your way now to compensate for the troubles. The issue comes and goes (which is why the fix is a tricky one), so you can keep trying and you will eventually get past it.

Cheers!

Xarly

Elsa

Hi Ginolmt, I have seen a couple of messages posted here about this.  I will elevate this to a King Admin but as you can see on this message, it is a known issue that isn't resolved yet:  https://care.king.com/en/candy-crush-soda-saga/soda-saga-level-1951-bug

Maybe he can write to you here and help you like he did the other player.

Xarly

Hi Ginolmt,

That's indeed a known issue that the team is working on. I've sent 30 gold bars your way now to compensate for the troubles. The issue comes and goes (which is why the fix is a tricky one), so you can keep trying and you will eventually get past it.

Cheers!

Xarly

Elsa

@Xarly thank you for helping this player!

amyrlin

I’ve been having this same issue... help?