I have spent £26 on this game where issues have occurred and the game upgrades have not loaded.

Dennis_O'Brien

On two out of several occasions the £9.99 bonus upgrade has only lasted 2 hours instead of 9. My last 5.99 100 gold bar upgrade has not worked and I am directed to the store to pay for more lives. What is happening?

Elsa

Hi Dennis,

Thanks for posting on King Care. As payment issues involve sensitive data and require personalized support we do not support these queries in the community. You can find the steps to take here: https://care.king.com/en/blog/article/did-something-go-wrong-with-your-purchase-1