Games/ Candy Crush Soda Saga/ Support
🐣 Sodavenger Hunt! Participate HERE
🌟 Beat the level HERE
💪 Spring Gif Battle!HERE
🎯 Spring Soda Games - Archery! HERE
👋 New in the Community? Say Hi HERE!

I lose my helmet rewards when I sign on, after signing out after level completion, why?

Harold_BriggsHarold_Briggs Posts: 1
in Support

After latest Candy Crush update, when I complete a level and win a helmet/space ship reward. Sign out before starting the next level. Then sign back on later the reward is no longer there. I was wondering why? It's happening on both mobile and Facebook (computer). 

Flag · Helpful Woah! Sweet Love Haha

Answers

  • ElsaElsa Posts: 31,894 Community Hub Moderator

    Hi Harold, yes there is a glitch going on with the helmet challenge and the studio was made aware of this.  We are all waiting for a fix.



    🌈_________________________________ 🌈_____________________________ 🌈


     * Check out my stories *

     *A guide to help you locate the different areas in the community!*

    #ChoosetoChallenge: It’s the Women’s Month in the King Community!


    🌈_________________________________ 🌈_____________________________ 🌈



    Flag · Helpful Woah! Sweet Love Haha

  • Hey! Would you like to give us your opinion?

  • Harold_BriggsHarold_Briggs Posts: 1

    Hi Harold, yes there is a glitch going on with the helmet challenge and the studio was made aware of this.  We are all waiting for a fix.

    Thank you Elsa :)
    Flag · Helpful Woah! Sweet Love Haha
Sign In or Register to comment.