In app purchase

Queentee130

I’m unable to purchase gold bars on candy crush soda saga. Whenever I try to make a purchase it keeps clocking and never goes anywhere. I have tried shutting iPhone 8 Plus off and on as well as uninstalling and reinstalling the game. Nothing works. This has been happening for a few months. It’s extremely frustrating.  This also happened with my old phone and I got a new one recently but still having the same issue!

Elsa

Hi Queenfee130,

Thanks for posting on King Care. As payment issues involve sensitive data and require personalized support we do not support these queries in the community. You can find the steps to take here: https://care.king.com/en/blog/article/did-something-go-wrong-with-your-purchase-1