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Freezing and crashing

Since the update on 9-17-18 the game has been freezing and crashing. I’ve restarted my phone and closed the game. I don’t want to delete it, but I am logged in. 

Best Answer

Answers

  • Hey! Would you like to give us your opinion?

  • XarlyXarly Posts: 2,499 Community Manager
    Accepted Answer

    Hi Liz,

    Thanks for your report and the details of it. You can also try reinstalling. We will compensate any lost boosters from it to make sure we can get you back in the game as soon as possible :-).

    Cheers,

    Xarly

    Accepted Answer



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  • XarlyXarly Posts: 2,499 Community Manager

    Great news Liz! Happy to help :-)

    If you need anything else, you know where to find us!

    Cheers,

    Xarly




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  • Hi Liz,

    Thanks for your report and the details of it. You can also try reinstalling. We will compensate any lost boosters from it to make sure we can get you back in the game as soon as possible :-).

    Cheers,

    Xarly

    Thank you! It worked and I’m on the correct level!
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