Where are all of my extra lives and all other right side icons?

Jana_Elliott

I went to my CCSoda game today and there are no icons to the right side of the page where my extra lives and bonuses usually appear.  I had 14 extra lives when I played last night and boosters that I actually purchased.  They no longer appear.

_Elsa_

Hi Jana, can you please do a print screen and upload it here so that I can get a better idea of what's going on?  Here are some steps to help you do a print screen:  https://www.take-a-screenshot.org/

_Elsa_

Hi Jana, can you please do a print screen and upload it here so that I can get a better idea of what's going on?  Here are some steps to help you do a print screen:  https://www.take-a-screenshot.org/

Kelly_Barnes

Kelly_Barnes

My screenshot won’t save. I do not have my extra lives (envelope icon) on the right side, either. Pretty unhappy. 

_Elsa_

Hi Kelly, where are you trying to save this printscreen - mobile device or computer?  

Kelly_Barnes

Mobile device (my iphone) - also the only device I play the game on. 

_Elsa_

Hi Kelly, Which model do you have?  Here are some steps to help you do a print screen on your IOS:  https://www.take-a-screenshot.org/ios.html

I am going to elevate this to a King Admin because you guys are the second message reporting this.

_Elsa_

Thanks @Xarly for responding!