Can't CCSS on my computer. Works on iPad but it's always at level 1 on computer. I'm at 1187.

Bettie_Fisher

Can't play on CCSS on computer without having to scroll to my level. Takes too long.

Elsa

Hi Bettie, I have the same thing on my computer.  Just replay level 1 and then refresh the game and it will go back up to your current level.  I don't know why it's happening but replaying that first level will get you back on track.

Bettie_Fisher

Hi Bettie, I have the same thing on my computer.  Just replay level 1 and then refresh the game and it will go back up to your current level.  I don't know why it's happening but replaying that first level will get you back on track.

Thanks, Elsa. I tried this a couple of ways but it isn't working for me. I played Level 1, went to another game/FB, then back to this one and it was still at the beginning. Then, I played Level 1, and reloaded the page and it was still at Level 1. It's not a big thing, just annoying.

Bettie_Fisher

This did not solve my problem. You can stop emailing me to look at it, I did and I responded. It does not work for me.

Elsa

Hi Bettie, if that didn't work then please follow the steps on this link to see if you can get your progress back:  https://care.king.com/en/blog/article/have-you-lost-your-levels-a-guide-on-how-to-keep