Sync probleam
Answers
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Hi Preeti, if it is showing already synced then I'm going to ask you to follow the steps from this link:
https://care.king.com/en/blog/article/have-you-lost-your-levels-a-guide-on-how-to-keep
If the troubleshooting doesn't work, then in the last paragraph there is a "here" hyperlink. Click on it and complete the contact form. They can go into your account and manually add back your progress.