Unauthorised App Purchase

Chris_Hay

While holidaying in Vietnam I noticed that there had been a lot of boosters, lives and gold bars added to my game.  I did not think anything of it and I definitely did not approve any purchases.  I have just discovered that $225 has been deducted from my account for a King purchase.  As I said, I did not authorise any purchase.  It just showed up. I don't make purchases using my credit card, it is only attached to my Google pay to pay for a sports channel subscription. Why has this happened?  How to I get my money back?  

Elsa

Hi Chris, wow that's terrible!

As payment issues involve sensitive data and require personalized support we do not support these queries in the community. You can find the steps to take here: https://care.king.com/en/blog/article/did-something-go-wrong-with-your-purchase-1