Candy Crush Soda Saga

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Candy Crush Soda Saga

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Support
Need help with the Soda? Ask your question or check for answers here.
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Game freezes

Yes my game freezes while I'm PLAYING a level I've written a couple of times I know you're busy ,but I've done everything you've told me to do updated my game ,cleaned my cookies and cache and my Facebook is up to date why is it freezing on me it's very frustrating please fix it

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Hi Kathy, I just went through your previous questions quickly and you asked this a year ago:

https://care.king.com/en/candy-crush-soda-saga/still-freezing-up-on-me

So does this mean that you have been able to play the game off and on since writing this message? I see that you have tried troubleshooting on your Android? But I would like you to please try it again:

https://care.king.com/en/blog/article/retrieving-your-game-on-an-android-device

Make sure that you have the most recent version of your operating system and the most recent release of Soda. You are the only player reporting this. Have you ever tried playing the game through the Kingdom? I'm wondering if the freezing is somehow connected with Facebook. So, try the steps on here: https://care.king.com/en/blog/article/remember-to-connect-to-kingdom-1

Write me back if nothing works and I will try to find another solution for you.

Welcome! 👋

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Accepted answers

All comments

Hi Kathy, I just went through your previous questions quickly and you asked this a year ago:

https://care.king.com/en/candy-crush-soda-saga/still-freezing-up-on-me

So does this mean that you have been able to play the game off and on since writing this message? I see that you have tried troubleshooting on your Android? But I would like you to please try it again:

https://care.king.com/en/blog/article/retrieving-your-game-on-an-android-device

Make sure that you have the most recent version of your operating system and the most recent release of Soda. You are the only player reporting this. Have you ever tried playing the game through the Kingdom? I'm wondering if the freezing is somehow connected with Facebook. So, try the steps on here: https://care.king.com/en/blog/article/remember-to-connect-to-kingdom-1

Write me back if nothing works and I will try to find another solution for you.

How do i contact customer support?
How do I contact customer support?
extra lives
I play my five levels, it shows I will get five extra when it goes fishing. And them it only gives me 1 extra lives life.
I logged in using Facebook
when I did login using facebook I ve lost my 24 hours boosters
Any competitions going on now?
Hello everybody, I would like to learn how to join a team and compete
Why I can't edit my profile?
I returned playing the game after some while, but I've noticed that I can't edit my profile. Not sure why it shows United Kingdom either. I was in Israel when I've installed the game, now I'm in India. It looks like this:

Welcome! 👋

New here? Sign in or create an account to join the fun.

Quick Links

Discussions
Share news, updates, or anything Soda-related you'd love to chat about!
Support
Need help with the Soda? Ask your question or check for answers here.
Contests
Join competitions for a chance to win Gold Bars and other Sodalicious prizes!
Level Help & Tips
Need help with a tricky level in Candy Crush Soda Saga? Or want to share a clever trick? Here's the place!
Ideas
Got a feature idea? Share your thoughts to help make Soda even better!

Recent Announcements

🛠 Game Issues? Check Here Before Posting! 📝
🚨 Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! 👈 🛠 How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and…
New to Soda? Learn more about Boosters & Blockers! 🍬🍭🧁
Hello, Soda fans! Starting out in Candy Crush Soda Saga (or just Soda, as we call it here!) can feel a bit overwhelming, so many candies, so many challenges! 🤯 You might discover 🍬 boosters and use them freely, only to later realize they don’t magically replenish. 😅 And then there are 🧁 blockers, standing in the way of…
How to play the different game modes in Candy Crush Soda Saga 💀🥤
Before we look at the type of levels, let's also look at the Level Indicator! ⚠️ Level Difficulty Indicators Some levels are tougher than others, so icons and borders warn you in advance: 🟧 Hard Levels: Marked with an orange border. 🟥 Super Hard Levels: Marked with a red border. ⬛ Ultra Hard Levels: Marked with a dark red…