Achievement offer paid for but not received

Morawskisix

I bought the achievement offer for $9.99, but the little box kept popping up asking if I wanted to buy is and I kept hitting yes because it kept popping up.  I got nothing.  But i was charged $10:85 for the achievement offer. $7:99 for a “small offer” and $2 for “hard currency”, however nothing is in my game

Elsa

Hi Morawskisix,

Thanks for posting on King Care.  As payment issues involve sensitive data and require personalized support we do not support these queries in the community. You can find the steps to take here:  https://care.king.com/en/blog/article/did-something-go-wrong-with-your-purchase-1