What's happening in Soda in April? 🐣✨
🐰🥚 Topsy Turvy Season in Candy Crush Soda is here!
🏴☠️🎨✨ Shipmates has received a makeover!
🚪✨ A new test appears!
🐰🥚 Topsy Turvy Season in Candy Crush Soda is here!
🏴☠️🎨✨ Shipmates has received a makeover!
🚪✨ A new test appears!
Why did I lose my hard earned hammers?
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Judy_Cardamone
Posts: 58 Level 3
in Support
I had re-install Candy Crush Soda on my ipad because it was hanging, and stalling and freezing. After I deleted and re-installed, connected back to Facebook, everything came back as normal except: I had 19 hammers (earned via Bubble Gum Hill and one of each of the boosters I had left from a purchase. NOW I have no hammers or boosters.
Answers
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Hi @Judy_Cardamone,
Please note that the boosters are saved to your device and not the game data, so you can use them when offline too. This does mean that any updates, crashes or device changes can cause these items to be lost. For this reason, we do not recommend storing too many of the won boosters as these can indeed be lost unlike Gold Bars.
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Hello @Judy_Cardamone! As @Elsa explained above, it is worth noting that only your gold bars, current level, and scores, can be transferred across devices. Elsa said:Hi @Judy_Cardamone,
Please note that the boosters are saved to your device and not the game data, so you can use them when offline too. This does mean that any updates, crashes or device changes can cause these items to be lost. For this reason, we do not recommend storing too many of the won boosters as these can indeed be lost unlike Gold Bars.