New levels won’t load

arnoldmel

new levels past 1870 won’t load on my iPhone. I’ve tried every single suggestion on here and other forums. Nothing works. I paid money for 24 hours of boosters and have 7 hours left and can’t play now. What do I do? I need help or a refund! 

Elsa

Hi @arnoldmel, are you not seeing any levels on the map past 1870?  They would be dulled out.  And you tried all the troubleshooting already?  No one else is reporting this. 

With regards to your purchase, we do not handle that here in the community since purchases involve sensitive data and require personalized support we do not support these queries in the community. You can find the steps to take here: 
https://community.king.com/en/candy-crush-saga/discussion/246195/did-something-go-wrong-with-your-purchase#latest