🌟 CCSS New event! Help Kimmy build her new Booster!⚡️ HERE
The hand booster isnt working!!
in Support
ok.. from one issue to another. I’m really getting upset now 😔 I have been using my boosters to get over a hard level.. when I tap the hand booster and tap to swap the moves it doesn’t work and I ended up losing all the boosters for nothing!! It’s happened 3 days in a row now! Not a coincidence 😶

Answers
And if you can upload a video of the sequence rather than the screenshots, that'd be extremely useful for diagnostic purposes.
Thanks!
- Report
1 · 1Helpful Woah! Sweet Love Haha- Report
0 · Helpful Woah! Sweet Love Haha- Report
0 · Helpful Woah! Sweet Love Haha- Report
0 · Helpful Woah! Sweet Love Haha- Report
0 · Helpful Woah! Sweet Love HahaQ1: what move did you want to perform via free switch? (I would have been tempted to set up a color ball by switching green wrapped candy and cyan diamond on its left, and later go with chocolate+color for a wipeout combo, but doing that would have set up the explosion of the wrapped candy - not very useful)
Q2: Screenshots top-bottom being 1,2,3 and actual sequence being 3,1,2, we can see that the number of free switch boosters has not decreased - it always shows 2 in all screenshots; so I'd be tempted to say that you have not actually lost the free switch booster - what do you think?
Of course if you can upload video anywhere (Google Drive would be fine as any other upload site) and share the link, it'll be my pleasure to have a look at that as well!
Many thanks again for your patience
- Report
0 · Helpful Woah! Sweet Love Haha- Report
0 · Helpful Woah! Sweet Love Haha- Report
0 · Helpful Woah! Sweet Love HahaIf you're concerned about unwanted viewing of the content, just upload it to any host and PM me the link rather than placing it here on the board.
I share the passion for this game btw, so I'm really interested in helping out
- Report
0 · Helpful Woah! Sweet Love Haha- Report
0 · Helpful Woah! Sweet Love Hahahttps://we.tl/t-GEgca51DYc
- Report
0 · Helpful Woah! Sweet Love Haha- Report
0 · Helpful Woah! Sweet Love HahaThe video shows free switch booster refusing to swap green fish and yellow candy, but it isn't decrementing the number of boosters while doing so - even upon multiple attempts.
Eventually, the swap of two different candies in a row above succeeds and the booster count decrements.
So we can conclude that (at least in this sample) the issue is of lack of functionality of the free switch rather than "loss of boosters".
- Report
0 · Helpful Woah! Sweet Love Haha- Report
0 · Helpful Woah! Sweet Love Haha- Report
0 · Helpful Woah! Sweet Love Haha