I have lost all my gifts when I reinstalled the game

gladisrouhana

My game was lagging a lot and so I reinstalled the gane. I opened it now, and saw that I have lost all my gifts. How do i solve this issue?

Elsa

Hi @gladisrouhana, were you playing the game on a mobile device?  Please note that the boosters are saved to your device and not the game data, so you can use them when offline too. This does mean that any updates, crashes or device changes can cause these items to be lost. For this reason, we do not recommend storing too many of the won boosters as these can indeed be lost unlike Gold Bars.