refund

courto1

I have made a accidental purchase, how do I get a refund?

dardarjune

Did you get on the play store and request the refund from Candy Crush? They are very prompt to look into it right away

_Elsa_

Hi @courto1 and @dardarjune,

Thanks for posting here in the community.  As payment issues involve sensitive data and require personalized support we do not support these queries in the community. You can find the steps to take here: 
https://community.king.com/en/candy-crush-saga/discussion/246195/did-something-go-wrong-with-your-purchase#latest

bestbecky

On 3/21 I purchased gold bars 3.99, but there was a problem and I had to do it again, second time it worked. But i noticed two transactions for 3.99. One needs to be credited back.

_Elsa_

Hi @bestbecky, thank you for posting here in the community.  However, we cannot handle purchase issues here because it involves sensitive data.  Please follow the steps on this link to help you further:  https://community.king.com/en/candy-crush-saga/discussion/246195/did-something-go-wrong-with-your-purchase#latest