Candy Crush Soda Saga

The Bubble Gum Machine is not showing up again. I do not play on Facebook, and my OS is Windows 10

Oh those are great news!

Thanks a lot to both of you for letting me know! We will keep an eye out there, but it seems like the issue has been fixed.

Cheers and thank you so much for your patience and reports!
Xarly

Hi xarly, my gumball machine appeared today, tks

@Xarly my gumball machine just showed up. When I first signed in it wasn’t there but then I played bubblegum hill and when I got back to the regular board it was there. Just wanted to let you know.

Thanks for the reports, you are all amazing!

@Jami_Fagala - I keep talking to the studio and we are trying to narrow down why this is still happening.

As soon as I have updates, I will let you know.

Cheers,
Xarly

Check the area where you can buy gold bars. I found mine in there.

@Xarly I have an iPhone and yes I did restart the app but still no gumball machine.

BeckyBubblegum

Just wanted to inform you all that yesterday I updated CCSS through my Windows 10 app store and the Bubblegum Machine has indeed reappeared.

Hi Xarly, I’m on an iPad with up to date app 12.3.1 but still no gumball machine. On my old iPad Which I replaced with my new one this week I have it, so don’t get what’s going on. Look forward to some advice as have done all the technical stuff you have proposed but still not happening.

Thanks for the heads-up @Jami_Fagala. Can you let me know your device and confirm that you have restarted your app?

This would be of great help in order to report it back to the team.

And thanks for your words @Peggy-6 - my pleasure!

Cheers,
Xarly

Thank you for replying Xarly. I look forward to the fix and really appreciate your attention to the players. I will continue to enjoy the game.

I have updated and have version 1.140.1 and still no gumball machine.

Peggy-6 said:

Hi there, first time in the forums. I love this game and play it daily. It is one of the only games that I spend money on because the devs give to the players. I have decided that I will not be spending on this game again until I see the gumball machine return or some other perk for the players. You cannot consistently take away perks from the players and expect us to keep supporting your game. I will continue to play but not spend until I see a change.

Hey @Peggy-6 ,

Welcome to the Community! We are happy to have a new member aboard and we truly appreciate new people sharing their thoughts and feedback with us. That said, as you can read above (and below by others coming and sharing their thoughts), this is not a feature but an issue we had. We are not trying to take away Gumball from our players and that's been stated already a couple times by myself up in this very same thread.

Thanks everyone for letting us know that the fix is coming to your accounts! As mentioned previously, your device needs to be on the version 1.140.0 or above. Some platforms take a bit more time, so just make sure your game is up to date. As soon as 1.140.0 or above is installed in your device, you should be able to see the Gumball Machine as usual.

Apologies for the issue, but as you can see, we have been trying our best to fix it and communicate about it during the process.

Cheers,
Xarly

bullywooly said:

PurplePants said:

Xarly said:

Hi all,

I just wanted to let you know that a fix is on the way, with the latest update (1.140.2). Updates don't come at the same time for each platform (it depends on the provider's deployment and so on), but make sure you have your game up to date.

In our tests, it seems like the fix is working but please let us know once you have it in your phone so we can know if the issue is gone or not.

Thanks a lot for the patience, and apologies for this,
Xarly

Thank you for the update. I just checked and my game was modified today (1.140.3) and still no bubblegum. I play Candy Crush Soda on my computer.

Another day on and still no bubble gum machine, what is happening at soda!

Mine came back today (though today as in May 29th, seeing as I'm posting this past midnight)

I got it back briefly earlier today. It disappeared for a while. Now it’s back again. Hopefully to stay!

Check your gold bar area. Mine appeared for a second then I literally watched it move into the gold bar area. I had it yesterday but haven't played today to see if it's still there.

Mine is still missing. Hopefully it will be back on iPad soon!

lilmssugarsweet

Mine is back and has been there most of the day thank you so much

Hi there, first time in the forums. I love this game and play it daily. It is one of the only games that I spend money on because the devs give to the players. I have decided that I will not be spending on this game again until I see the gumball machine return or some other perk for the players. You cannot consistently take away perks from the players and expect us to keep supporting your game. I will continue to play but not spend until I see a change.

Comments

The Bubble Gum Machine is not showing up again. I do not play on Facebook, and my OS is Windows 10

Hi xarly, my gumball machine appeared today, tks

@Xarly my gumball machine just showed up. When I first signed in it wasn’t there but then I played bubblegum hill and when I got back to the regular board it was there. Just wanted to let you know.

Check the area where you can buy gold bars. I found mine in there.

@Xarly I have an iPhone and yes I did restart the app but still no gumball machine.

BeckyBubblegum

Just wanted to inform you all that yesterday I updated CCSS through my Windows 10 app store and the Bubblegum Machine has indeed reappeared.

Thank you for replying Xarly. I look forward to the fix and really appreciate your attention to the players. I will continue to enjoy the game.

I have updated and have version 1.140.1 and still no gumball machine.

Peggy-6 said:

Hi there, first time in the forums. I love this game and play it daily. It is one of the only games that I spend money on because the devs give to the players. I have decided that I will not be spending on this game again until I see the gumball machine return or some other perk for the players. You cannot consistently take away perks from the players and expect us to keep supporting your game. I will continue to play but not spend until I see a change.

bullywooly said:

PurplePants said:

Xarly said:

Hi all,

I just wanted to let you know that a fix is on the way, with the latest update (1.140.2). Updates don't come at the same time for each platform (it depends on the provider's deployment and so on), but make sure you have your game up to date.

In our tests, it seems like the fix is working but please let us know once you have it in your phone so we can know if the issue is gone or not.

Thanks a lot for the patience, and apologies for this,
Xarly

Thank you for the update. I just checked and my game was modified today (1.140.3) and still no bubblegum. I play Candy Crush Soda on my computer.

Another day on and still no bubble gum machine, what is happening at soda!

Mine came back today (though today as in May 29th, seeing as I'm posting this past midnight)

I got it back briefly earlier today. It disappeared for a while. Now it’s back again. Hopefully to stay!

Check your gold bar area. Mine appeared for a second then I literally watched it move into the gold bar area. I had it yesterday but haven't played today to see if it's still there.

Mine is still missing. Hopefully it will be back on iPad soon!

lilmssugarsweet

Mine is back and has been there most of the day thank you so much