Why is level 3163 not working?

Kaella_Meyers · June 2019

I can’t finish level 3163. It only let’s you get 111 out of 115 Bears. I’ve seen others complain about this problem too!

KingChewy · June 2019

Hi @Kaella_Meyers - welcome to our friendly community. I just responded to the other thread but if you could please post a screenshot and confirm what type of device you are playing from that would be great! I need to gather this info to pass along to our CM first.

chgosouthpaw · June 2019

Same issue - twice I've been stuck.

Image: https://us.v-cdn.net/6030983/uploads/editor/jj/50sct7ca9739.jpg

Image: https://us.v-cdn.net/6030983/uploads/editor/kq/9kdzz9su30ni.jpg

KingChewy · June 2019

Thank you @chgosouthpaw and welcome to our friendly community.

@Xarly or @QueenB - there seems to be an ongoing issue with level 3163. Can you please review this thread and the other one from today and escalate? 🙏🏻

https://community.king.com/en/candy-crush-soda-saga/discussion/258032/level-3163-glitch#latest

Xarly · June 2019

Hey all,

Thanks a lot for raising it. We took it to the team, and they managed to fix it in record time. This is now live and you should be able to complete the level now!

Cheers and thank you for the reports, that's the only way we have of getting better

.
Xarly

KingChewy · June 2019

Thank you @Xarly 💪🏻

Why is level 3163 not working?

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