Why does the screen goes black after skipping an ad for bonus?

theref47438

After starting a bonus video, when I hit the “skip ad” button, it freezes with a black screen. Some ads are too long to watch all of it. 

Crimson_Dawn

Hello, @theref47438! This is currently a widespread issue in Candy Crush Soda Saga. The only information I have is that King is aware of the issue and is working on it. I hope I've answered your question!

theref47438

At least I’m not the only one. Hopefully they get an update soon. Thanks. 

_Elsa_

Hi @theref47438, welcome to our community!  To add to what @Crimson_Dawn wrote, how are you enjoying the community.  I would like to take a moment to offer you a message for all newbies to learn more about our community which you can find here:  https://community.king.com/en/candy-crush-soda-saga/discussion/258887/newbies-this-message-is-for-you#latest