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Candy Crush Soda not loading as of today on King.com

Jeeves
Jeeves Posts: 30

Level 3
edited June 2019 in Support
Things go from bad to worse! As of this morning, Candy Crush Soda will not load at all.....WHAT HAPPENED????
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Answers

  • gogirl
    gogirl Posts: 8

    Level 2
    also having the same problem with Candy Crush Soda!
  • mercerik
    mercerik Posts: 3,617
    edited June 2019
    @Jeeves @gogirl

    Hi there! Welcome to the Community!

    This is for Candy Crush Saga Community. Your issues will be better noticed if you post at the right Community. 

    Here is the link to the Candy Crush Soda Saga:  https://community.king.com/en/candy-crush-soda-saga
    To find it on your own, you can click on Games on the Upper Left Hand Corner of King Community Page. Click on it and you'll find the Game Icon right below Candy Crush Friends Saga.

    When I saw this Topic, I launched my Candy Crush Soda Saga. It opened in just seconds so I don't understand why you are experiencing this loading issue. Here is the ScreenShot. My system Tray indicates the date and time at the bottom right hand corner of the photo.


     

    Thanks!

  • bearwithme
    bearwithme Posts: 16,722
    Hi @Jeeves and @gogirl - I am tagging the community manager @Xarly to ask that this thread is moved to Candy Crush Soda.   However, I just opened Candy Crush Soda on my iPad and had no problem.  What platform(s) are you playing on?  The community managers and moderators are located in Europe and have a bank holiday so we won't see a response from them until tomorrow.
  • Ches1
    Ches1 Posts: 4

    Level 1
    It's telling me "no internet connection" I am ONLINE.
  • bearwithme
    bearwithme Posts: 16,722
    @Ches1 - that is not a good sign.  I have had a similar problem and ended up having to reload my game.  First of all, what platform are you playing on PC or IOS/android?  Second - do you play thru King or FB?
  • Ches1
    Ches1 Posts: 4

    Level 1
    I'm playing on PC Win 10. Usually just played without any trouble , this is a first. I don't do FB.
  • mercerik
    mercerik Posts: 3,617
    Ches1 said:
    It's telling me "no internet connection" I am ONLINE.
    @Ches1

    Hi there! Welcome to the Community!

    What game is telling you that you have no internet connection? You have to give us more information to go with. If this is with Candy Crush Soda Saga, you issue will be better noticed and served if you post it there. Here is the link: https://community.king.com/en/candy-crush-soda-saga

    Thanks!

  • Ches1
    Ches1 Posts: 4

    Level 1
    Thanks going to Candy Crush now.
  • gogirl
    gogirl Posts: 8

    Level 2
    As in the title of the question it is as simple as that it will no longer let me in to play the game. Why?
  • Jeeves
    Jeeves Posts: 30

    Level 3
    Thank you for the quick response. I am playing on the usual I've been playing on for a long time now which is Windows 7; Chrome; I am not on Facebook and I do not plan to be. Please let me know what is going on with Candy Crush Soda as it was functioning perfectly up till this morning.

    Thank you!
    Jeeves

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