Money taken from my account but no gold given

melson73

I bought 100 gold for $19.99 and it was devoted from my account but the game told me there was an error processing 

firebombmarkus

Hi @melson73 and welcome to our adorable Community 😊 I am sorry you are having this problem. Please follow the link below and you will see several options what to do when your purchase goes wrong including the refund option.

https://community.king.com/en/candy-crush-soda-saga/discussion/246177/did-something-go-wrong-with-your-purchase

Thank you for your understanding. Let me know if you need assistance. Have a wonderful day 🤗

_Elsa_

Hi @melson73, welcome to our community!  To add to what @firebombmarkus wrote,  I would also like to take a moment to offer you a message for all newbies to learn more about our community which you can find here:  https://community.king.com/en/candy-crush-soda-saga/discussion/258887/newbies-this-message-is-for-you#latest