i purchased 3.99 golden bars and boosts.. i was using the 10 bars to continue my game..

debbie522

i purchased 3.99 golden bars and boosts..  i was using the 10 bars to continue my game..when i click a icon  the game frooze and said sorry we are having an uissue try again  .. but now the 10 bars i bought are no longer there ... can you help?

debbie522

it did it again  this time 1.99 and assoon  as it says enjoy  the screen  freezes and when you  get back in  the gold bars are not thre

KingChewy

Hi @debbie522 - welcome to our friendly community. I’m sorry to hear you’ve had this issue. Please find the below thread to complete when this issue occurs 

https://community.king.com/en/candy-crush-friends-saga/discussion/246162/something-wrong-with-your-purchase#latest

Elsa

Hi @debbie522, welcome to our community.  I would like to take a moment to offer you a message for all newbies to learn more about our community which you can find here.  We always run contests so be sure to do them for a chance to win gold bars.