Where did my gold bars go?

LaraL36

When I signed in today, all of my gold bars were gone. They were there yesterday when I played, but they are gone today, and I didn’t spend them. Any help you could provide would be greatly appreciated. 

LaraL36

My gold bars have returned as mysteriously as they disappeared. 
Thank you. 

Elsa

Hi @LaralL36, welcome to our community.  I would like to take a moment to offer you a message for all newbies to learn more about our community which you can find here.  We always run contests so be sure to do them for a chance to win gold bars.

Your gold bars should never disappear so if you see this happening again, please let us know and we can offer you further direction.

KemRon16

I had 16 bars, two days ago. Now I have none. 

QueenB

Sorry to hear about this @KemRon16

Unfortunately, we're not able to replace lost items so you need to get in touch with Player Support here so they can locate your game records and have a look.

Hope this helps