Why all of a sudden can't I play with Web GL ?

Daisiemae49

I played yesterday, but can't today as apparently I have Web GL ???

Elsa

Hi @Daisiemae49, welcome to our community.  Where are you playing the game - mobile or computer?  Are you still having trouble with it?  Please update me on what's going on with your game.

I would also like to take a moment to offer you a message for all newbies to learn more about our community which you can find here.  We always run contests so be sure to do them for a chance to win gold bars.

Daisiemae49

I'm playing on my computer, and still not able to play. I've never heard of Web GL.

Elsa

Hi @Daisiemae49, what error message are you getting?  I just typed in web GL in the Google search and there is a whole bunch of information on it.  It might have something to do with the browser that you are using.  Let me know what the error message says and also click on this link and you should see a cube turning.  https://get.webgl.org/ 

Daisiemae49

We cannot run Web GL, please make sure that you have the latest drivers for your graphic card.
Please visit WebGL to get more information on how to enable it.

I don't understand why this has suddenly come up as I've been playing for ages.

Elsa

What browser are you using?  I did see something about enabling but first let me know what browser.

Daisiemae49

Google Chrome. It says that it won't run on Web GL.

Elsa

Oh no!  I wonder if we are starting to have Chrome problems again!  We had another Chrome problem last year and the players had to go back down to an older version because the latest version was causing problems.  I bet that is what is now happening to you!  I am searching online now on how to get back to older versions.  Here is one link:  https://bgr.com/2018/09/05/google-chrome-how-to-change-back-old-design/

I think this is the instructions that were used the last time there was a problem:

1. Type chrome://flags/#top-chrome-md in the address bar and press enter.
2. Change the toggle next to the “UI Layout for the browser’s top chrome” flag from Default to Normal.
3. Restart your browser by typing chrome://restart in the address bar and pressing enter.

If you want to try that and let me know if it works but I remember that we had to type something in the address bar and then had to change something like in the second step.