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Screen goes black after an ad

HmistreHmistre Posts: 1 Newbie
in Support
this will be the third time my iPhone X screen goes black after watching an ad for bonuses, I have to go out of the game and lost that turn and reward.  Twice before I was told to delete and add the app again and both times I lost all my levels and everything and had to start over, even with being logged in and on FB.
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Answers

  • wacobetzwacobetz Posts: 1 Newbie
    Same thing has happened to me abt 50x-
    I’ve lost LOTS AND LOTS OF REWARDS
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  • Hey! Would you like to give us your opinion?

  • ElsaElsa Posts: 31,842 Community Hub Moderator
    Hi @Hmistre and @wacobetz, welcome to our community.  This is a known glitch and the studio is aware of it.  I am going to give you the main link where the Community Manager will be making updates so you might want to follow that thread.

    I would also like to take a moment to offer you a message for all newbies to learn more about our community which you can find here.  We always run contests so be sure to enter them for a chance to win gold bars.





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