What is going on with this game? I am losing money......

LAMSydney

I play regularly on my PC using Chrome and on an iPhone 8+. The iPhone never gives me problems but the PC does. I have cleared cache and cookies and restarted the PC but every time I get to the end of a game and spend money to pass the level, the game crashes with no error message or I get the orange screen saying an error has occurred that you are trying to fix and please try again in a few moments. I lose my place on the game and the money as it assumes I have played what I paid for. This has happened 4 times now in the past few days. In addition, using boosters, it takes more than I use. I had 4 boosters, used 3 yet my booster tally is 0. I am getting to the point where I believe that King is doing this deliberately to make money.  

KingChewy

Hi @LAMSydney - welcome to our friendly community. I’m really sorry to hear that you’ve had this Issue. I can assure you it’s not an attempt by King to make money.

Please follow the steps in the below link to report your trouble with purchase and a member of the support team should get back to you!

https://community.king.com/en/candy-crush-friends-saga/discussion/246162/something-wrong-with-your-purchase#latest

Hope this is resolved soon for you 🙏🏻