Order 2840436514 Once again, I spent almost 10.00 and order completed, but then your game kicked me

sagocaywdw

kicked me offline and I was charged but received nothing. I would like a refund.

artaylor023

Same. I keep getting kicked. I bought a package with hour boosters, and then I got kicked so many times that all my lives were gone. I'm not spending gold bars on more lives!

firebombmarkus

Hi @artaylor023 @sagocaywdw and welcome to our adorable Community 😊

I am sorry this is happening to you. Unfortunately, sometimes technology can be unreliable. Please follow the link below and you will see several options what to do when your purchase goes wrong including the refund option. 

https://community.king.com/en/candy-crush-soda-saga/discussion/246177/did-something-go-wrong-with-your-purchase

I hope this will help you. Let me know if you need assistance. Have a wonderful day 🤗