Update

Mcharold

This is the second time you have updated an put me back at level 1 after I had made it to somewhere i the 1600 level. If you think that is going to make we want to spend money on the game you are wrong. I will be deleting the game if you cannot fix this.

firebombmarkus

Hi @Mcharold and welcome to our adorable Community 😊 I am sorry this happened to you. Please follow the instructions on the link below and you will see how to get your progress back.

https://community.king.com/en/candy-crush-soda-saga/discussion/244246/how-to-get-your-level-and-progress-back

I hope this will help you. Let me know if you need assistance. Have a wonderful day 🤗

_Elsa_

Hi @Mcharold, welcome to our community.  I would like to take a moment to offer you a message for all newbies to learn more about our community which you can find here.  We always run contests so be sure to enter them for a chance to win gold bars.