Having trouble with levels 700 to 715.

katerinab

I will clear a level and it comes up with a error message and makes me play that level 5 or 6 times before it lets me go to the next level.  Playing on FB and its not my pc causing the issues.  Just cleared level 715 for the 4th time and yet again " we are experiening and error and are working hard to correct it."  Come on people its been two weeks of this garbage.  Maybe get rid of the annoying team crap and pay attention to the game itself.

PummyRaj

Hello @katerinab, Hearty Welcome to the Candy Soda section of our friendly King Community  

I am sorry to hear that you are having issue in your game!!  The King Studio team are aware about this issue and they are working their best to fix the issue. 

Can you please provide below details for the team to look into the issue --->
1) What device are you using to play the game?
2) Are you logged in through Facebook OR Kingdom account?
3) Your game user ID number.. please find it through this link  https://community.king.com/en/candy-crush-soda-saga/discussion/247075/what-is-my-user-id-and-where-can-i-find-it/p1?new=1

Hope everything works out soon!  Have a nice day/evening!

Elsa

Hi @katerinab, welcome to our community.  I would like to take a moment to offer you a message for all newbies to learn more about our community which you can find here.  We always run contests so be sure to enter them for a chance to win gold bars.

Is this the error message?  It's a Facebook glitch and we are waiting for a fix from them.