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I tried buying extra lives two times yesterday. The game took my bars but never gave me the extra li

tonsOfuntonsOfun Posts: 1 Newbie
in Support
I tried buying extra lives two times yesterday. The game took my bars but never gave me the extra lives. Please Help 
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Answers

  • imagine2imagine2 Posts: 4 Newbie
    me also today 31/07/2019  bars gone no extra lives
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  • Hey! Would you like to give us your opinion?

  • bearwithmebearwithme Posts: 10,912 Candy Moderator
    @tonsOfun - I am so sorry to hear that you had this problem and know how frustrating it must be.  I have posted this same response to the thread @imagine2 posted earlier.  Please click on the link below - it gives detailed instructions on what to do (it applies to all games):
    https://community.king.com/en/candy-crush-friends-saga/discussion/177625/i-made-a-purchase-but-did-not-receive-my-stuff-read-here-on-how-to-proceed#latest
    Please let me know if you still have any problems.  Thank you

    "Sometimes the smallest things take up the most room in your heart." - Winnie the Pooh

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  • ElsaElsa Posts: 31,842 Community Hub Moderator
    Hi @tonsOfun and @imagine2, welcome to our community.  I would like to take a moment to offer you a message for all newbies to learn more about our community which you can find here.  We always run contests so be sure to enter them for a chance to win gold bars.


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