Game froze I was buying extra moves

werewolf369

Game froze as I was buying extra moves I didnt get the moves but I lost the 10 gold I spent??? @Xarly 1022364963

pandarirchie

Same thing just happened to me 

PummyRaj

Hello @werewolf369 and @pandarirchie,

Hearty Welcome to the both of you to the Candy Soda section of our friendly King Community!  And I am sorry to hear that you both have lost your Gold bars while purchasing extra moves!!  

Thank you for providing your game user ID number @werewolf369  

@pandarirchie, can you please post your ID number also, so that I can escalate this to the Community Manager to look into it?  Here is the link to look for it  https://community.king.com/en/candy-crush-soda-saga/discussion/247075/what-is-my-user-id-and-where-can-i-find-it/p1?new=1

If you are playing through Facebook only, please let me know as that above link will not work for you!!

Talk to you soon!  Have a nice day/evening!

Elsa

Hi @werewolf369 and @pandarirchie, welcome to our community.  I would like to take a moment to offer you a message for all newbies to learn more about our community which you can find here.  We always run contests so be sure to enter them for a chance to win gold bars.