I’ve been charged from iTunes Store but I haven’t received nothing back and need refund please

Ozaka17

PummyRaj

Hello @Ozaka17, Hearty Welcome to the Candy Soda section of our friendly King Community  

I am sorry to hear about the purchase issue in your game!!  The Community Team has provide certain Help Articles for our convenience in such instances...

Please follow below link and select an option that fits best with your device https://community.king.com/en/candy-crush-soda-saga/discussion/246177/did-something-go-wrong-with-your-purchase#latest

** You will have to click on "here" that shows up in Green colored fonts.  You will be directed to the web-page where you will have to provide your details, etc.,  I am only familiar with the last option and have not contacted other resources that were given.  Because of that, I cannot give you step by step directions!! 

Please let us know how it went and/or if you need further assistance. 

Talk to you soon!  Have a great rest of the day!  

Elsa

Hi @Ozaka17, welcome to our community.  I would like to take a moment to offer you a message for all newbies to learn more about our community which you can find here.  We always run contests so be sure to enter them for a chance to win gold bars.