Payment charged

ryoungker

I was charged $8.99 on July 31st, I didnt even play candy crush that day. I emailed for a refund and no one has emailed me back. 

firebombmarkus

Hi @ryoungker and welcome to our adorable Community 😊 I am sorry this happened to you. I will ask you to follow the link below and you will see several options what to do when your purchase goes wrong including the refund option.

https://community.king.com/en/candy-crush-soda-saga/discussion/246177/did-something-go-wrong-with-your-purchase

Please note that once you fill in the support form you will always get an automated email message. You need to reply to that message and explain your issue. If you don't reply to it, the support team will not reach you at all.

I hope this will help you. Have a wonderful day 🤗

_Elsa_

Hi @ryoungker, welcome to our community.  I would like to take a moment to offer you a message for all newbies to learn more about our community which you can find here.  We always run contests so be sure to enter them for a chance to win gold bars.

Did you ever get your purchase issue resolved?