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No Treat Calendar Bonus

adamsessler
adamsessler Posts: 2

Level 1

The Treat Calendar hasn’t been working for weeks on my account. I have the latest version on iOS, I’ve logged out & logged back in...  I’ve seen online that this is an due for many people...

Answers

  • KingChewy
    KingChewy Posts: 13,713
    Hi @adamsessler - welcome to our friendly community. Unfortunately glitches like that could happen to reset every once in awhile but this is usually due to a users device. Just to make sure, have you cleared the cache and cookies on your device recently? Also you need about 2mb of free space on your device for the games to work properly.  Hope this helps 🙏🏻
  • adamsessler
    adamsessler Posts: 2

    Level 1

    Happened on my old phone, which was an iPhone 7. Just got an iPhone XMax about 2 wks ago, & it’s still happening.  I have tons of free space. 
  • KingChewy
    KingChewy Posts: 13,713
    Hi again @adamsessler! Okay thank you for confirming. Please provide your user ID following the below link and we will notify the CM to investigate it further 🙏🏻

    https://community.king.com/en/candy-crush-soda-saga/discussion/247075/what-is-my-user-id-and-where-can-i-find-it
  • _Elsa_
    _Elsa_ Posts: 37,297
    Hi @adamsessler, welcome to our community.  I would like to take a moment to offer you a message for all newbies to learn more about our community which you can find here.  We always run contests so be sure to enter them for a chance to win gold bars.

Hey! Would you like to give us your opinion?