Lost gold bars why did my bars mysteriously disappear after winning tournaments to get them?

nikisiaguerrero

Can you replace my 55 Gold bars that I earned please?

PummyRaj

Hello @nikisiaguerrero, Hearty Welcome to the Candy Soda section of our friendly King Community   

I am very sorry to hear about the issue you are having in the game!!  Can you please tell me whether your game crash or freeze before you loosing the Gold Bars?  

Can you please provide your game user ID number, so that the team can look into the issue?  Here is the link that helps you to look for your ID  https://community.king.com/en/candy-crush-soda-saga/discussion/247075/what-is-my-user-id-and-where-can-i-find-it/p1?new=1

** TO post back, tap on the "Type your Comment" box located below.  

Talk to you soon!  Have a great rest of the day/evening!

Elsa

Hi @nikisiaguerrero, welcome to our community.  I would like to take a moment to offer you a message for all newbies to learn more about our community which you can find here.  We always run contests so be sure to enter them for a chance to win gold bars. 

Did you ever follow up with your user ID # because that's the only way they can get into your account to find out why they are gone?