None of the new features appear when I load the game

stevequa

I cannot play any of the new features when I load the game. I get my daily prize and can play bubble gum hill, but events like Mr. Toffe's Fair and episode race are no longer loading. Please help.

firebombmarkus

Hi @stevequa and welcome to our adorable Community 😊 Can you please clarify to me did these events disappear from your game or you have problem with loading?

stevequa

I was able to play them for a long time until last week when they just stopped appearing. I still get occasional alerts that a teammate clicked a tile on the bingo board, yet when I load the game, I can't actually play it myself.

firebombmarkus

@stevequa Thank you for clarifying. The in-game challenges and events are sometimes just a part of testing and they are first released to a certain amount of players. You can read more about it on the link below.

https://community.king.com/en/candy-crush-saga/discussion/251470/where-are-my-in-game-challenges

Thank you for your understanding. Have a wonderful day 🤗

stevequa

This doesn't make any sense. I could play all of these events for over 2 years and now I can't because I was testing them but I still receive alerts that a teammate clicked a tile but I am not allowed to see the board? You need to give me a better explanation than I was part of test that was now taken away from apparently just me and no one else.

firebombmarkus

@stevequa I am afraid there is no different explanation but I will tag @Elsa and hopefully she will have an idea or two about this.

stevequa

Thank you @firebombmarkus @Elsa

stevequa

I received these notices just this morning but I still cannot play the event. How is it possible to receive these notices and not play. @firebombmarkus @Elsa

stevequa

Here

Elsa

Thanks for tagging me @firebombmarkus.  That is very strange that you are getting notices like that @stevequa.  I never got messages.  Do you want my events?  I don't even play them much.  Where are you playing the game?  You might need to do some troubleshooting.  Make sure that you clear the history and that you have the most recent version of the game.  I think it was updated yesterday on my Apple device.