Witchywoman

Witchywoman

I just bought a coin package the game froze and took away 10 coins. I would like to get the ten coins added back into the bank or a refund of the 10 coins that I was not able to use because of YOUR glich. What will you be able to do for me?

Elsa

Hi @Witchywoman, welcome to our community.  I would like to take a moment to offer you a message for all newbies to learn more about our community which you can find here.  We always run contests so be sure to enter them for a chance to win gold bars.

Unfortunately we cannot handle any purchase issues here as payment issues involve sensitive data and require personalized support we do not support these queries in the community. You can find the steps to take here:  https://community.king.com/en/candy-crush-saga/discussion/246195/did-something-go-wrong-with-your-purchase#latest